Important Update: Temporary Pause in Operations

Update: 2/9/2026

We want to inform you about a significant development in the precious metals market. The largest refinery in the United States has ceased accepting precious metals. As of last week, it is not possible to sell or hedge gold or silver within the US market.

Due to these unprecedented circumstances and the continuing disruption in the precious metals industry, we have temporarily paused our business operations until Friday, February 6, 2026. However, we are currently undergoing a soft re-opening to better serve our valued customers. Although we are not yet issuing shipping labels for new orders, we have begun processing packages that we have already received.

What this means for you: Your precious metals package continues to be securely stored in our vaults. We are processing all received packages in the order in which they arrived. The precious metals market still faces significant challenges, and our ability to resell and hedge remains very limited during this transitional week.

If buying and refining activities do resume as anticipated, we will promptly open, analyze, and process your package—providing you with a detailed lab report and the most competitive offer, which you may accept or decline at your discretion.

(!) If you feel the process is taking too long, you are welcome to request the return of your items at any time, at our expense.

We understand that this is a challenging and uncertain time, and we sincerely apologize that we cannot provide better news at this stage. Please rest assured:

• We are hopeful operations will return to normal soon.
• We are doing everything possible to resume standard business activities.
• We appreciate your patience, understanding, and trust during this transition.

Thank you for your continued support,
The reDollar Management