Temporary 15% Reduction in Silver Payouts

Effective this morning (October 14, 2025), we are temporarily reducing silver payout rates in response to extraordinary and unprecedented market conditions:

• Most silver items: 15% reduction
• Coins and bars: 10% reduction

These deductions will be applied to the pre-calculated payout and are not reflected in the amount displayed by our silver calculator!

Why this is happening
Global refining capacity is overwhelmed. The volume of silver being sold and recycled has surged to levels without precedent in modern market history. As of this morning, all major U.S. refiners have paused acceptance of new silver intakes.

Metalor, the world’s largest precious-metals refinery, is currently working through millions of ounces of unprocessed silver, contributing to industry-wide backlogs.

What we are doing
We are actively securing additional refining capacity, including routing material to Switzerland and the United Arab Emirates, to accommodate the elevated volumes handled by reDollar and the broader industry.

We are reviewing conditions daily and will adjust this temporary measure as soon as throughput normalizes!

Existing locked orders
All orders price locked prior to this morning will be honored in full. No deductions (neither the 15% nor the 10%) will apply to orders locked on or before October 13, 2025.

Staying updated
This is a temporary situation. Please check back here daily for updates.

To our customers
Thank you for your continued trust and patience. Our entire management team is working day and night to resolve this situation as quickly and safely as possible.